Effective Date: January 1, 2026
At Fill Cart Packaging, we are committed to delivering your custom packaging orders safely and on time. Please review our shipping policy below to understand our production and delivery process.
1. Order Fulfillment & Delivery Timeline
Our total delivery time consists of Production (Handling) Time and Shipping (Transit) Time.
Order Cut-Off Time
12:00 PM (Eastern Time – ET), Monday through Friday
Orders placed after the cut-off time or on weekends and public holidays will begin processing on the next business day.
| Shipping Method | Production Time | Shipping Time | Estimated Total Delivery |
|---|---|---|---|
| Standard Shipping | 6–8 Business Days | 2–5 Business Days | 8–13 Business Days |
| Expedited Shipping | 3–4 Business Days | 1–3 Business Days | 4–7 Business Days |
Please note that all delivery times are estimates and may vary depending on your location and courier service.
2. Shipping Costs & Courier Partners
Shipping Charges
- Free Standard Shipping is available on eligible orders.
- Expedited shipping charges will be calculated during quotation or checkout, depending on the destination and order size.
Courier Partners
We work with trusted shipping partners, including but not limited to:
DHL Express
FedEx
UPS
USPS (United States Postal Service)
United States Postal Service (USPS) Priority Mail
Depending on the destination, package size, and shipping method selected, we may also use other reputable national or international courier services to ensure timely and secure delivery.
The courier used depends on the delivery destination and service availability.
3. Order Tracking
Once your order has been completed and dispatched, you will receive an email containing:
- Your shipment tracking number.
- Courier details.
- A tracking link to monitor your package in real time.
4. Shipping Restrictions & Delays
Delivery Areas
We ship throughout the United States and to select international destinations, including Canada, the United Kingdom, Australia, and other eligible countries. International shipping availability may vary depending on the destination, product type, and applicable shipping regulations.
If your country is not listed, please contact us before placing your order.
Address Changes
Shipping addresses cannot be changed once production has started. Please ensure your shipping information is accurate before confirming your order.
Unexpected Delays
While we strive to meet our estimated delivery times, delays may occur due to:
- Customs clearance.
- Weather conditions.
- Public holidays.
- Courier service disruptions.
- Natural disasters or other circumstances beyond our control.
Fill Cart Packaging is not responsible for delays caused by third-party courier services after the shipment has been dispatched.
5. Contact Information
If you have any questions regarding shipping, order tracking, or expedited delivery, please contact us:
Fill Cart Packaging
Phone: +1 (805) 344-7333
Email: info@fillcartpackaging.com
Address:
97 S Coleman Rd., Centereach, NY 11720 USA