Effective Date: January 1, 2026
At Fill Cart Packaging, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website or use our services.
1. Information We Collect
Personal Information
When you request a quote, contact us, or place an order, we may collect information including:
- Full Name
- Company Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
Payment Information
Payments are processed through secure third-party payment providers. Fill Cart Packaging does not store your debit card, credit card, or banking information on our servers.
Artwork & Design Files
We collect artwork, logos, product specifications, and other design files you voluntarily upload for the purpose of producing your custom packaging.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Provide custom packaging products and related services.
- Respond to inquiries and customer support requests.
- Send order confirmations, digital proofs, shipping updates, and important notifications.
- Improve our website, products, and customer experience.
- Prevent fraud and maintain the security of our services.
- Comply with applicable legal and regulatory obligations.
3. Cookies & Log Files
Our website uses cookies and standard log files to:
- Improve website performance.
- Analyze visitor behavior and website traffic.
- Remember user preferences.
- Enhance your browsing experience.
You may disable cookies through your browser settings, although some website features may not function properly.
4. Sharing Your Information
We only share your personal information with trusted third parties when necessary to operate our business, including:
- Courier and shipping companies for order delivery.
- Payment service providers for secure payment processing.
- Technology and hosting providers that support our website and business operations.
We never sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.
6. Your Privacy Rights
Depending on the laws applicable in your country or region, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Withdraw consent where applicable.
- Request information about how your data is processed.
To exercise any of these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Any updates will be posted on this page along with the revised effective date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Fill Cart Packaging
Phone Number: +1 (805) 344-7333
Email: info@fillcartpackaging.com